Retail Cosmetics Sales – Counter Manager Estee Lauder

macys Macy's

Way to shop!

Overview

With a role as a Counter Manager in the Macy’s Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals.  Performs other duties as assigned.

 

Essential Functions

  • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
  • Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals
  • Alert Sales Manager of needs and concerns of the business and staff
  • Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events
  • Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
  • Regular, dependable attendance & punctuality

 

Education/Experience:

  • High school diploma or equivalent.
  • A minimum of one year of previous selling experience required, preferably in Cosmetics.
  • Previous supervisory experience preferred

 

Communication Skills:

  • Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products.
  • Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management

 

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Able to use a calculator and calculate percentages and ratios.
  • Must be able to make change in American monetary units

 

Other Skills:

  • Superior organizational and time management skills.
  • Must be able to build relationships and influence others.
  • Ability to set and achieve goals. Ability to multi-task in a fast-paced environment.
  • Must posses a strong sense of urgency and a thirst for knowledge.
  • Must be able to lead by example.

 

Work Hours:

  • Ability to work a flexible schedule including days, nights, weekends, holidays, and sales events, based on department and store/company needs.